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Online Portal

The Board’s Online Portal lets licensed property agents update and submit certain information at any time.

About the online portal

The Property Agents Board has developed an Online Portal for licensed property agents to update and submit certain information. The portal allows a property agent to:

  • update their personal information;
  • change their employment details;
  • lodge their renewal declaration (available at renewal time);
  • submit their CPD at any time throughout the year; and
  • check the status of their renewal invoice payment.

Logging in

Property agents can log into the online portal using:

  • licence type;
  • licence number; and
  • phone number.

Managing your details

Update personal information

A licensed property agent can update their personal information at any time during the year — including name, residential and postal addresses, and personal and work emails. A mobile number cannot be changed in the portal; please contact the Board directly.

Change employer details

A licensed property agent can change their employer details — both changing their current employer and removing an employer if no longer employed.

Licence renewal

Each year, to renew their licence, a property agent must complete three components:

  • Continuing Professional Development (CPD) declaration;
  • renewal declaration; and
  • payment of the renewal invoice.

The status of each component can be viewed at any time on the “Licence Renewal” screen in the portal. Each component shows as grey (not currently available — outside the renewal period), red (incomplete) or green (complete). Once all components show green, your renewal is complete and your new licence will be forwarded in due course.

The renewal declaration is only available during the renewal period each year. CPD can be declared at any time during the year. You are not required to submit a change of personal or employer details if nothing has changed. See Renewals for the full process and key dates.