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Meet the team behind the Property Agents Board.
The Executive Officer is responsible for providing advice and assistance to the Board in its day-to-day operations, and for ensuring that the Board’s policies and strategies for regulating the property industry are implemented and monitored.
Responsible for the administrative running of day-to-day operations and overseeing all staff in the Hobart Office, under the direction of the Executive Officer. Acting as second in charge, they provide guidance and review of the Board’s complaints, investigation management and licensing functions, with a keen interest in policy and procedure.
The Board Inspector conducts state-wide inspections of the trust accounts and statutory records of general auctioneers, real estate agents and property managers.
Conduct assessments and prepare reports and initial action for the Board regarding complaints. As directed by the Board, they conduct or facilitate investigations and prepare reports, maintaining effective communication with complainants and other parties.
Responsible for the management of examinations and education in the industry, as well as ongoing improvements to IT systems — including the booking, running and marking of examinations and the continuing professional development of licensed agents.
Responsible for the management of the licensing system established by the Act, assessing applications in each licence category, maintaining the registers, and tracking legislative compliance of property agents.
Provides the initial point of contact for face-to-face, telephone and email enquiries, as well as administrative support across all aspects of the Board’s functions, including a key role in complaints and investigations management.
Contributes to the efficient and effective operation of the Board through compliance activity balanced with industry engagement and education — helping ensure property agents and their businesses operate fairly and ethically, protecting public and stakeholder interest.
Provides assistance to the Board and the Executive Officer on the planning and implementation of major projects, including the updating of procedures, policies and legislative updates.